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Re: VDP integrity check fails

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If you are running the manual integrity check, there is an automatic timeout that will occur if it takes over a minute for the integrity check to run.

If this is the case, you can SSH or putty into the VDP appliance and look at the /usr/local/avamar/var/vdr/server_logs/vdr-server.log.

 

About 1 minute after you submit the manual integrity check, you might see an entry that looks something like:

 

2013-05-08 13:02:41,287 ERROR [http-8543-exec-5]-service.AdapterUtils: Server failed to create checkpoint for server "c00389706"

  1. com.avamar.mc.sdk.client.RuntimeFaultMsgException: DPNSTORAGE_CHECKPOINT_CREATE_43a09062-8e80-4bd7-a9ab-59a867c5929d timeout: Creating checkpoint

        at com.avamar.mc.sdk.client.McTaskWorker.doInBackground(McTaskWorker.java:72)

.....  (more after this).


If you see this error, then it is based on the fact that the integrity check took longer than a minute to run.


We just submitted a KB article (it is in draft form as I am writing this) that should be published shortly that will provide a way to work around this issue while we work on a fix for a future release.


As soon as the KB article is published, I will post a link.


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